by Emma Bickerton | Feb 13, 2026 | Video
src="https://www.youtube-nocookie.com/embed/H41SeUDUL8w?rel=0&modestbranding=1" title="Cross 8 Video" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen At Cross 8, culture is not something we... 
by Emma Bickerton | Feb 10, 2026 | Video
src="https://www.youtube.com/embed/45ZU5KEb2ZY" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen Operating Models Aren’t Just Diagrams When... 
by Emma Bickerton | Nov 6, 2023 | Articles, Design & Architecture, Strategic Transformation, Technology Transformation
BLOG: TARGET OPERATING MODEL DESIGN – HOW TO GET IT RIGHT A TOM is a blueprint for how your organisation will operate in the future, outlining its structure, processes, data flows and technology. Fundamentally it sets out how the Business Strategy will be delivered...