by SS_DD | Sep 16, 2026 | Case Studies, Commercial/Cost Optimisation, Cost Transformation, Customer Transformation, Financial Services
BA Operating Model Redesign Reduces Costs by 20% Results Reduced costs by 20%, equating to £70,000 per month. Created projected annual savings of £500,000, following recruitment. Introduced a scalable Business Analysis structure aligned more closely to business... 
by Emma Bickerton | Jul 8, 2023 | Case Studies, Customer Transformation
Driving Cultural Change to Build Engagement and Capability Across a National Utility Workforce Delivering a structured behavioural transformation to strengthen leadership capability, raise morale, and enhance team performance. Results and Outcomes Improved Engagement...