by SS_DD | Sep 16, 2026 | Case Studies, Commercial/Cost Optimisation, Cost Transformation, Customer Transformation, Financial Services
BA Operating Model Redesign Reduces Costs by 20% Results Reduced costs by 20%, equating to £70,000 per month. Created projected annual savings of £500,000, following recruitment. Introduced a scalable Business Analysis structure aligned more closely to business... 
by Emma Bickerton | Feb 13, 2026 | Video
src="https://www.youtube-nocookie.com/embed/H41SeUDUL8w?rel=0&modestbranding=1" title="Cross 8 Video" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen At Cross 8, culture is not something we... 
by Emma Bickerton | Feb 10, 2026 | Video
src="https://www.youtube.com/embed/45ZU5KEb2ZY" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen Operating Models Aren’t Just Diagrams When... 
by Emma Bickerton | Aug 5, 2024 | Uncategorised
ARTICLE: OPTIMISING INTERNAL COSTS – Unlocking Efficiencies for Competitive Advantage OVERVIEW Every business we’ve worked with would agree that optimising costs is essential, but knowing where to start can be difficult. In this article, we do a deep dive into... by Emma Bickerton | Aug 2, 2024 | Articles, Commercial/Cost Optimisation, Cost Transformation
ARTICLE: OPTIMISING INTERNAL COSTS – Unlocking Efficiencies for Competitive Advantage OVERVIEW Every business we’ve worked with would agree that optimising costs is essential, but knowing where to start can be difficult. In this article, we do a deep dive into...