by SS_DD | Sep 16, 2026 | Case Studies, Commercial/Cost Optimisation, Cost Transformation, Customer Transformation, Financial Services
BA Operating Model Redesign Reduces Costs by 20% Results Reduced costs by 20%, equating to £70,000 per month. Created projected annual savings of £500,000, following recruitment. Introduced a scalable Business Analysis structure aligned more closely to business... 
by Emma Bickerton | Jul 8, 2023 | Case Studies, Customer Transformation
Driving Cultural Change to Build Engagement and Capability Across a National Utility Workforce Delivering a structured behavioural transformation to strengthen leadership capability, raise morale, and enhance team performance. Results and Outcomes Improved Engagement... 
by Diagonal Team | Oct 24, 2022 | Insights, News
Cross 8 Appointed to National Highways ITCF We’re proud to have been appointed as a supplier under National Highways’ Information Technology Commercial Framework (ITCF). Wendy Robinson, one of Cross 8’s founding directors, said: “This is a great opportunity to marry... 
by Diagonal Team | Sep 14, 2022 | Insights, News
Cross 8 Appointed to G-Cloud 13 Cross 8 are delighted to have been appointed as a supplier on G-Cloud 13, a Crown Commercial Services (CCS) Framework. Tobias Robinson, one of Cross 8’s founding directors, said: ““The UK public sector is working hard to unlock huge... 
by Diagonal Team | Jun 28, 2022 | Articles, Case Studies
Cross 8 Appointed to Dos6 Cross 8 are delighted to have been appointed as a supplier on Digital Outcomes 6, a Crown Commercial Services (CCS) Framework. Wendy Robinson, one of Cross 8’s founding directors, said: “The UK public sector is going through an unparalleled...