Tobias has over 25 years’ experience leading transformations and commercial operations within Financial Services, Utilities, Public Sector, and Manufacturing. In 2013, he co-founded Cross 8 to provide strategic management consultancy.

Cross 8 specialises in leading transformations in Utilities, Financial Services, and National Infrastructure sectors, offering tailored solutions to meet clients’ unique challenges. Cross 8 deploys experienced teams to collaborate closely with clients, delivering measurable results and building lasting capabilities.

Under Tobias’ leadership, Cross 8 has established a reputation for practical and effective delivery. Combining deep industry expertise with hands-on business experience, Cross 8 serves a diverse client base, from multinational FTSE100 companies to innovative start-ups.

As Director and Co-Founder of Cross 8, Tobias leads multi-disciplinary teams through all stages of the change lifecycle, from Business and IT Strategy to Commercial Operations and large-scale Transformations. By concentrating on its core competencies, Cross 8 consistently achieves significant results through agile, effective teams.

Wendy has over 24 years of expertise in leading transformative change across the UK, US, Europe, and Australasia. At Cross 8, Wendy plays a pivotal role in driving strategic solutions and managing high-impact change programmes in highly visible and politically sensitive environments.

With a proven track record of excellence, Wendy excels in forging strong client relationships and executing transformative change initiatives. Her expertise spans a wide range of challenges, including navigating structural realignments, driving cultural shifts, and implementing comprehensive business and IT transformations.

Throughout her career, Wendy has led numerous high-profile projects, such as a significant change programme in the utilities sector that enhanced operational efficiency and effectiveness. She has also successfully developed and implemented a digital asset strategy for a gas transmission business and directed a 12-month transformation initiative to restructure a business intelligence company. Additionally, Wendy has managed a £30 million programme to upgrade infrastructure and security systems for a multinational corporation.

Beyond these specific achievements, Wendy has held interim leadership roles at renowned organisations including Royal Mail, JATO Dynamics, National Grid, Vodafone, and RWE, where she oversaw key programmes and delivered exceptional results. Her strategic acumen and ability to engage with stakeholders have solidified her reputation as a leading authority in business transformation.

Gary Timlin has over 18 years of experience in business and data architecture, management consulting, and programme delivery. As a Partner at Cross 8, Gary is committed to helping clients navigate their most complex challenges and achieve their strategic objectives.

At Cross 8, Gary applies his extensive expertise in data analysis, statistical process control, and business process improvement to craft innovative solutions that drive organisational transformation. His role focuses on enhancing operating models, leading business and IT transformations, and guiding clients through intricate change programmes.

Throughout his career, Gary has made significant contributions to various sectors, including Utilities, Financial Services, Retail, Telecoms, and the Public Sector. He has led pivotal projects such as defining a global SAP ERP warehouse template for Jaguar Land Rover and managing key safety programmes for Sanctuary Group. His experience also includes developing target operating models for Severn Trent and overseeing commercial programmes at npower.

Gary’s approach is characterised by his ability to build robust partnerships with clients, deliver impactful results, and foster continuous improvement. He is driven by a passion for creating meaningful change, enhancing operational efficiency, and achieving exceptional outcomes for his clients.

Kevin Day leverages his extensive experience in managing large-scale programmes and driving strategic business transformations within the energy sector in his role as Consultant at Cross 8.

Kevin is responsible for overseeing significant programmes, ensuring their successful execution and alignment with strategic objectives. Kevin leads critical initiatives for a major national infrastructure client, managing complex projects that contribute to essential infrastructure development and enhancement.

Kevin’s extensive experience as Programme Director at Cooperative Energy underpins his current role at Cross 8. In this capacity, he directed a major IT-enabled transformation project with a £100 million business case, led a programme team, managed a substantial budget, and delivered over 40,000 SMETS2 meters. His efforts in redesigning energy processes and implementing a customer journey framework were pivotal in advancing smart energy solutions.

Kevin’s extensive background also includes key roles at E.ON, where he managed the deployment of over 1 million smart meters and maintained regulatory compliance. His earlier experience as Operations Manager at E.ON involved overseeing a national metering portfolio and implementing continuous improvement frameworks.

At Cross 8, Kevin is dedicated to delivering impactful results and fostering innovation across the projects he leads, including those with his national infrastructure client, demonstrating his commitment to excellence and strategic success in the energy and infrastructure sectors.

Louise Holmes is a seasoned change leader who has delivered large-scale business and IT transformation across Financial Services, Energy, and Retail. As Chief of Staff at Cross 8, Louise plays a pivotal role in aligning strategic initiatives, streamlining operations, and enabling delivery excellence across the consultancy’s portfolio of complex change programmes.

Known for her people-first leadership and pragmatic approach, Louise brings together deep analytical rigour with creative problem solving to drive meaningful outcomes in uncertain and fast-moving environments. Her career spans a range of high-impact roles, including senior leadership positions at M&G, HSBC, and E.ON, where she has consistently delivered transformation across regulatory, digital, and operational landscapes.

Louise has led enterprise-wide programmes from inception to execution, including regulatory compliance initiatives, international expansion strategies, and multi-million-pound technology and supplier change. Her expertise lies in shaping and mobilising cross-functional teams, building strong stakeholder alignment, and fostering cultures of accountability and continuous improvement.

At the heart of Louise’s work is a passion for unlocking potential—whether transforming legacy systems, evolving operating models, or enabling people to thrive through change. Her reputation for insight, delivery, and integrity makes her a trusted advisor to senior leadership and a catalyst for long-term success.

Hannah Boojers brings over 20 years of recruitment and Relationship Management expertise, with a deep specialism in the Energy and Utilities sectors. As a Relationship Manager at Cross 8, Hannah works closely with the consultancy’s Partners to help respond to evolving client needs, providing the talent insight and delivery support needed to execute complex programmes. She plays a key role in driving client growth within the utilities sector and leads internal relationship management across Cross 8’s talent pool—ensuring the consultancy can deploy the right expertise at the right time.

Hannah’s career spans both in-house and consultancy roles, supporting large-scale programmes across energy trading, smart metering, renewables, and business change. Known for her responsiveness, market knowledge, and collaborative mindset, she has built a strong reputation for enabling organisations to scale teams effectively and meet demanding delivery timelines.

Prior to joining Cross 8, Hannah held senior client management roles at Consult Energy, where she improved client relationships by reviewing existing service and identifying continuous improvement strategies across the UK, Europe, and the US. She has also supported major change and transformation programmes at leading utilities, supplying specialist resource across regulatory, commercial, and operational functions.

Whether building internal capability or supporting delivery for client programmes, Hannah brings deep sector knowledge, commercial focus, and a passion for people—making her a valuable part of Cross 8’s ability to deliver with pace and precision.

Emma Bickerton brings over 15 years of experience in innovation, project delivery, and strategic marketing, with a strong track record of enabling high-performing teams and driving operational excellence. As Operations and Marketing Manager at Cross 8, Emma plays a key role in supporting the consultancy’s internal performance and external presence—ensuring the business is set up to deliver for clients today and ready to grow for tomorrow.

Emma leads Cross 8’s marketing and brand strategy, shaping how the consultancy communicates its value and connects with clients across sectors. From campaign development to content creation and digital presence, she ensures the Cross 8 brand reflects the impact and energy of its work. Alongside her marketing responsibilities, Emma also supports the delivery of key internal functions, maintaining business standards across Cyber Essentials, ISO accreditation, and internal assurance frameworks—helping ensure Cross 8 runs smoothly, securely, and with the confidence clients expect from a trusted partner.

With a career spanning utilities, innovation, and infrastructure, Emma has delivered a wide range of business change and marketing programmes, combining commercial insight with strong stakeholder engagement. Prior to joining Cross 8, Emma led UK marketing at Centiel, where she was instrumental in launching the brand and driving its presence in the power and infrastructure sector. Working closely with the sales team, she developed and delivered campaigns, managed reporting across key marketing channels, and supported global brand consistency through content, events, and digital strategy.

Emma is passionate about building collaborative cultures and helping teams unlock their potential. Her ability to connect people, structure delivery, and communicate with clarity makes her a trusted contributor to both internal operations and client-facing initiatives at Cross 8.