Cross 8 designed and delivered a dashboard focused on real-time
insights and trends to enable
proactive management decisions.
This meant carrying out a
comprehensive analysis of data
held on multiple ERP and offline
systems and developing
integrations to aggregate the


Cross 8 provided services in systems analysis, data profiling, Entity Relationship Modelling (ERM), Unified Modelling Language (UML) diagrams, data modelling, dashboard development, and documentation.


  • Develop data models to structure data for reporting and
    analysis purposes.
  • Executive-level sponsorship and ownership.
  • Extract real-time insights and identify trends to empower stakeholders to make proactive management decisions.


A government-owned body responsible for ongoing maintenance of, and enhancements to, a significant road network.


This client required a robust and efficient system to gather and analyse data to support various critical operational and regulatory needs. The data was held in a variety of systems, with no clear master and differing levels of quality. The main challenges were to identify key data sources, understand data flows, and establish requirements while ensuring compliance with complex regulatory standards. 


Cross 8’s approach involved several key activities.

Integrating data and understanding data flows: Cross 8 conducted analysis activities to integrate existing data and gain a comprehensive understanding of data sources and flows. Collaborating with stakeholders and subject matter experts, the team identified integration points and established a clear understanding of the systems’ architecture.

Entity Relationship Modelling and UML Diagrams: To capture the system’s structure and processes, Cross 8 utilised ERM and UML diagrams. ERM helped map key entity relationships and establish data masters, while UML diagrams provided visual representations of system components and interactions. These modelling techniques guided the documentation of the system’s architecture and informed the development process.

Data Profiling and Data Modelling: Cross 8 conducted data profiling on each dataset to ensure data quality. This involved analysing the frequency, validation rules, and potential issues such as missing or inconsistent data. Based on the analysis, a comprehensive data model was developed, defining the structure, relationships, and attributes necessary for reporting and analysis.

benefits to this approach

  • Efficient data flows, seamless communication between different components, and a more cohesive system architecture.
  • A shared understanding of the system’s architecture.
  • Improved accuracy, reliability, and consistency of the collated
  • Reduced potential risks and penalties associated with non-compliance.


The systematic approach of integrating systems, utilising modelling techniques, conducting data profiling, and establishing a comprehensive data model enabled the team to meet the client’s requirements.

Cross 8 successfully delivered a dashboard that provided real-time insights and identified trends for proactive management decisions. The tool integrated data from various sources, allowing stakeholders to access the required information quickly and efficiently.

Cross 8 created detailed specifications, system architecture diagrams, data flow diagrams, and user manuals to facilitate system maintenance, future enhancements, and user support. The documentation ensured clarity and provided guidance for ongoing system management.

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