Emma Bickerton brings over 15 years of experience in innovation, project delivery, and strategic marketing, with a strong track record of enabling high-performing teams and driving operational excellence. As Operations and Marketing Manager at Cross 8, Emma plays a key role in supporting the consultancy’s internal performance and external presence—ensuring the business is set up to deliver for clients today and ready to grow for tomorrow.
Emma leads Cross 8’s marketing and brand strategy, shaping how the consultancy communicates its value and connects with clients across sectors. From campaign development to content creation and digital presence, she ensures the Cross 8 brand reflects the impact and energy of its work. Alongside her marketing responsibilities, Emma also supports the delivery of key internal functions, maintaining business standards across Cyber Essentials, ISO accreditation, and internal assurance frameworks—helping ensure Cross 8 runs smoothly, securely, and with the confidence clients expect from a trusted partner.
With a career spanning utilities, innovation, and infrastructure, Emma has delivered a wide range of business change and marketing programmes, combining commercial insight with strong stakeholder engagement. Prior to joining Cross 8, Emma led UK marketing at Centiel, where she was instrumental in launching the brand and driving its presence in the power and infrastructure sector. Working closely with the sales team, she developed and delivered campaigns, managed reporting across key marketing channels, and supported global brand consistency through content, events, and digital strategy.
Emma is passionate about building collaborative cultures and helping teams unlock their potential. Her ability to connect people, structure delivery, and communicate with clarity makes her a trusted contributor to both internal operations and client-facing initiatives at Cross 8.